Return and Refund Policy
Last Updated: 9.19.23
Thank you for choosing North Organics CBD for your CBD product needs. We strive to offer top-quality CBD products that meet your expectations. If you are not completely satisfied with your purchase, we offer a 90-day satisfaction guarantee, and you may be eligible for a refund without the need to return the product.
**1. Satisfaction Guarantee**
We are confident in the quality and effectiveness of our CBD products. If you are not satisfied with your purchase for any reason within 90 days of the date of purchase, you may request a refund.
To request a refund under our 90-day satisfaction guarantee, please follow these steps:
**2.1. Contact Us:** Send an email to our customer support team at firstname.lastname@example.org or call us at (617) 690-7684. Please provide your order number, a brief explanation of why you are requesting a refund and any relevant details.
**2.2. Evaluation:** Our customer support team will evaluate your request and may request additional information if needed.
**2.3. Refund:** If your request is approved, we will process your refund within 7-10 business days. The refund will be credited to your original payment method.
**3. Non-Refundable Items**
Please note that the following items are non-refundable:
– Shipping fees (if applicable).
– Gift cards or promotional items.
**4. Contact Us**
If you have any questions or concerns about our return and refund policy, please contact us at email@example.com