Order Cancellation Policy
Last Updated: 9.19.2023
At North Organics CBD, we understand that circumstances may change, and you may need to cancel your order. We aim to provide a hassle-free cancellation process to accommodate your needs. Please review our order cancellation policy below.
**1. Cancellation Window**
You may cancel your order within 6 hours of placing it. After this time frame, we may have already processed your order for shipping, and cancellation may not be possible.
**2. How to Cancel an Order**
To cancel an order, please follow these steps:
**2.1. Contact Us:** Send an email to our customer support team at firstname.lastname@example.org or call us at [Customer Support Phone Number]. Please provide your order number and a brief explanation of why you wish to cancel your order.
**2.2. Confirmation:** Our customer support team will review your request and confirm whether your order can be canceled within the specified time frame.
**2.3. Refund:** If your order is successfully canceled, we will process a refund to your original payment method within7-10 business days.
**3. Orders within Cannot Be Cancelled**
Please note that some orders may not be eligible for cancellation, especially if they have already been shipped or are in the process of being fulfilled. In such cases, you may be able to return the product for a refund under our [Return and Refund Policy].
**4. Contact Us**
If you have any questions or concerns about our order cancellation policy or the status of your order, please contact us at email@example.com